Partner Software 2020 User Conference 
Join us September 29 through October 1
The staff of Partner Software invites you to join us on September 29th to October 1st for the 2020 Partner User Conference!  We’re hosting this event online this year, so while you may miss some of the local Athens flair, we’ve put together an exciting few days of learning and introductions to the many incredible things we have in store for the Partner Family.

Like a phoenix rises from the ashes, Partner has risen above turmoil and change to provide the best utility solutions for our clients new and old. We are reborn and invigorated with new life, but we know we can not rise without you, our dedicated clients. The strengths of Partner’s products and the strengths of our values have remained agile to serve our customers in ways we had never imagined possible. We are committed to working on new solutions and products to keep this momentum going, even in the midst of these unprecedented times.

The event will open with an informative session where we will discuss new product releases and updates as well as our development roadmap for the future. The opening session will be followed by in-depth training sessions on all of our products, aimed at increasing your proficiency in using our solutions, as well as highlighting the new features now available through updates being offered. We will be focusing on two days of full training in three major areas - Field Design, Map Publishing, and Inspection Products.

When the world changes, your software provider must change too. Partner Software is ready to provide an online conference that everyone will find illuminating, exciting, and enjoyable. No one can predict the future, but a company that listens to its customers to understand their needs can have the vision necessary to create solutions. We look forward to sharing these solutions with you! Join us remotely on September 29th!

Pricing for this year's User Conference can be purchased by the day or the full week. Take a look below and then be sure to click the Register button to the right.

Single Attendance - TUESDAY SHOWCASE ONLY - $200 - We welcome you to the 23rd Partner Software User Conference. See what we have been busy with over the past year. Hear about our new products and see demos on our upgrades. Join us in the afternoon for multiple sessions ranging from showcases of products, Q&A with staff and clients, networking with friends, and much more!

Single Attendance - Per Day Attendance - $300 - As the Map Publisher and Field Design tracks will progress from simple to complex concepts, and the Inspection track will cover a variety of products, this option is provided for those users who wish to attend only a specific session or two to better accommodate their individual needs.

Single Attendance - All Three Days- $650. Attendees can attend all three days in a specific area or transition from one track to another of their choosing. If you were thinking of coming Tuesday and then one day of training, choose this option and pay only $50 extra for a whole day of training!

Utility Attendance - All Three Days - $1950 - This utility price is for 3 - 10 people. We are opening up this utility attendance to all of our tracks. Simply let us know what sessions you and your team are interested in and we will send you all the links! Even if they are not all within the same field, like Map Publisher. We want to make sure you all are able to get incredible training this week.
What a deal!

*** Wanting to register more than 10 people? That is ok! ***
Call or email Liz Smith to get a great price that works for your utility.
706.354.1833 or [email protected]
Location
Remote
Date & Time
September 29 - October 1
9 AM - 4 PM EST
Tuesday Schedule 
9:00 - 9:45 
The Phoenix Awakens - Welcome Address 
During the opening address, the Vice President of Partner Software, Matthew Williams, will be front and center to discuss all things Partner, from the state of the business to our vision for the future.  
10:00 - 10:45 

The Phoenix Rises - Product News I
With the second session of the morning, we will focus our attention largely on the improvements and updates for the Map Publisher.  Please join us for a walkthrough of some exciting new features such as Automated Live Publish, overhauls and updates to some current functions, and other big reveals that are sure to grab your attention.
11:00 - 11:45 
The Phoenix Takes Flight - Product News II
We have been working diligently on new tools to assist in managing assets, as well as striving towards making the use of Partner's solutions easier and more user-friendly.  During this session, we will continue to reveal new products and functionality in our software that are the direct result of the requests we have received from our clients.  Our new Map Notes product will be showcased along with Staker Tools, both of which have been designed in an effort to enrich the end-user experience of working with Partner Software.
1:00 - 1:45
The Phoenix Soars - Product News III
The afternoon session will cover even more changes and updates to the Partner platform to close out everything else new to the software suite.
2:00 - 2:45
Asset Management Demo Session 
Our afternoon of demos continues with a deeper dive into the world of asset management.  Additional features such as File Fetch and the ability to export data into various formats will be highlighted, showing users how to get the most out of their data.
3:00 - 3:45
Staker Tools Demo Session 
Our final demo session of the afternoon concludes with an in-depth demo on Staker Tools, designed to put the power of verification and validation tools into the hands of your utility. Please join us to see how Staker Tools will help you catch user errors and increase efficiency for your organization.

Wednesday Schedule
Below is our schedule for WEDNESDAY. As you can see, there are three different Partner Tracks.  Each of these represents a different session that will be happening simultaneously. Feel free to register for any or all so you can be able to bounce around from one session to the next. These session descriptions are below.

9:00 - 10:15
Partner 1 - Better Maps Through Better Control 
Partner 2 - Fiber Energized by Field Design
Partner 3 - Revisiting Your Workflow
10:30 - 11:45
Partner 1 - Keeping Watch on Fiber
Partner 2 - Flying Through The Workflow
Partner 3 - Deciphering The Filter Table
1:00 - 2:15
Partner 1 - Unleashing the Power of Live Publish
Partner 2 - Soaring With Services
Partner 3 - Reports on The Rise
2:30 - 3:45
Partner 1 - Best Publisher Tips and Tricks
Partner 2 - Charging Forward - Advanced Field Design 1
Partner 3 - The Future of Inspection
Partner 1
(Map Publisher Focused)
9:00 - 10:15 - Better Maps Through Better Control - Publishing map data is an integral part of utilizing Partner's solutions.  In this class, we will focus our attention on the map publishing process, with attention focused on our new automated publishing functionality through the Control Panel.







10:30 - 11:45 - Keeping Watch on Fiber - When it comes to viewing your fiber data in Partner, the possibilities are virtually unlimited.     Join us in this ongoing discussion on how to best symbolize your fiber assets and see what others are already doing through the power of Partner Software.  







1:00 - 2:15 - Unleashing the Power of Live Publish - Live Publishing in Partner has been available for some time now.  This class aims to show everyone the simplicity of Live Publishing as well as how you can take things to the next level with Automated Live Publishing.







2:30 - 3:45 - Best Publisher Tips and Tricks - When it comes down to it, the possibility for customization on many levels is one of the main things that sets Partner apart from other vendors.  Come by to learn some quick tips and hidden tricks that will help you get the most out of your Map Publisher.
Partner 2
(Field Design Focused)
9:00 - 10:15 - Fiber Energized by Field Design - The distribution and maintenance of fiber has quickly become a main focal point for utility companies everywhere.  With this in mind, we invite attendees to come to this session to see what Partner Software can do to help you design, manage, and view your fiber assets with ease within Field Design.







10:30 - 11:45 - Flying Through The Workflow - When it comes to managing your workflow, Partner possesses the necessary tools to help you get it done efficiently as well as remotely, with little to no paper waste involved.  During this discussion, we will go over the items often overlooked in the Partner Web arsenal that can help you get the job done right.







1:00 - 2:15 - Soaring With Services - Our Professional Services team offers a wide array of sleek customizations and configuration options aimed at providing utilities with additional methods to closely align Partner with the demands of the industry.  Stop in on this discussion to see the many choices included on our A La Carte Services Menu that can be used to address the challenging and unique issues many face on a day to day basis.







2:30 - 3:45 - Charging Forward - Advanced Field Design I - During this session, we aim to address some of the more complex design issues within Field Design.  From handling multiple backspans to relocating assets properly, stop by and let us walk you through these challenging scenarios.
Partner 3
(Inspection Products Focused)
9:00 - 10:15 - Revisiting Your Workflow - Taking a closer look at your workflow often results in the need for adjustments to not only your processes but your software as well.  Here we will focus our attention on how those adjustments can be made through configuration changes to assure you are utilizing Partner's varying inspection products in a way that best fits the ever-changing needs of your utility.







10:30 - 11:45 - Deciphering The Filter Table - With all the information that can be collected in using Partner's inspection products, it can become a daunting task to manage that data and fully understand its implications. During this class, we will set our sights on using the filter table to siphon through that data, affording attendees the chance to gain a better understanding of the factors impacting their business.  







1:00 - 2:15 - Reports On The Rise - After obtaining inspection data and comprehending the truths that data reveals, the next step is sharing that information in a clear and concise manner.  From creating simple reports for board reviews to more in-depth reporting to meet the demands of FEMA reporting, Partner Software has got you covered.  Let us show you what we are doing with our solutions to help make your reporting concerns go away.







2:30 - 3:45  - The Future Of Inspection - The business landscape for utilities is rapidly evolving.  From the implementation of fiber to tracking other utility products such as water and gas, we understand the need to offer new and innovative products to help maintain and track the assets being used to handle this array of deliverables to your clients.  In this roundtable session, we will discuss our ideas for future inspection products and what we at Partner Software can do to help you overcome these challenges.
Thursday Schedule
Below is our schedule for THURSDAY. As you can see, there are still three different Partner Tracks.  Each of these represents a different session that will be happening simultaneously. Feel free to register for any or all so you can be able to bounce around from one session to the next. These session descriptions are below.

9:00 - 10:15
Partner 1 - Dashing Through Map Publishing
Partner 2 - Back to the Basics
Partner 3 - The Direction with Distribution Inspection
10:30 - 11:45
Partner 1 - Deep Diving Into Legends
Partner 2 - Trick Maneuvers in Field Design
Partner 3 - Delving Into Damage Assessment
1:00 - 2:15
Partner 1 - Examining Translator Configuration
Partner 2 - Course Correction Techniques
Partner 3 - Visualization Through Vegetation Management
2:30 - 3:45
Partner 1 - Sending It Out- Posting Maps/End User Set-Up
Partner 2 - The GPS Connection
Partner 3 - Bringing It All Together
Partner 1
(Map Publisher Focused)
9:00 - 10:15 -  Dashing Through Map Publishing - Publishing Maps does not need to become a daunting task.  In this session, we will quickly cover the essentials in getting your map data published as well as the caveats to be aware of to avoid unnecessary complications.







10:30 - 11:45 -  Deep Diving Into Legends - Editing the Map Publisher Legend makes it possible to modify or create scale regions and styles that include areas, lines, points, and text.  What are the limitations and possibilities?  Exactly how far in depth can end-users go?  These questions along with many others will be answered in this highly informative session.







1:00 - 2:15 - Examining Translator Configuration - When it comes to translator configuration, there is a lot of areas to be addressed.  From dumps to transforms, labels to find items, there is a lot that can be accomplished through the Map Publisher.  In this class, we want to make sure our users understand these concepts and know-how to properly utilize the tools that are in place to help produce the desired results for their maps.







2:30 - 3:45 - Sending It Out - Posting Maps/End User Set Up - Once you have done all of the work on creating the maps, the next steps are posting those maps out and making sure end-users are set up properly to receive them.  In this closing session, we will cover the steps needed to make sure your mapping data makes it into the right hands. 
Partner 2
(Field Design Focused)
9:00 - 10:15 - Back to the Basics - Having a solid foundation is the key to success in most endeavors.  With this concept in mind, we will start the day by going over some of the basics in Field Design, aiming to increase true understanding of not only the steps being taken but why those steps are essential to yield the desired results.







10:30 - 11:45 - Trick Maneuvers In Field Design - During this session, we will cover some of the hidden tricks in Field Design that are often overlooked by end-users.  From working with templates for convenience to creating multiple locations for a speed boost, join us to see some of the best tricks in Field Design in action.







1:00 - 2:15 - Course Correction Techniques - We understand that end-user errors will happen.  Having the ability to catch mistakes before they become major inhibitors helps to smooth out the process.  Here we will discuss what can be done to identify problems quickly and the tools in the arsenal now available address them. 







2:30 - 3:45 -The GPS Connection - There are several GPS units available today, as well as a myriad of ways to incorporate GPS usage into your workflow with Partner.  Today's final session will focus on ways to properly incorporate GPS usage into your day-to-day usage of Field Design easily and effectively. 
Partner 3
(Inspection Products Focused)
9:00 - 10:15 - The Direction with Distribution Inspection - Managing your distribution assets can be challenging without the proper tools.  We designed Distribution Inspection with simplicity in mind, while at the same time creating a robust solution to address virtually any need.  During this session, we will review Distribution Inspection's features, usage cases, and some tricks to help users get the work done correctly and efficiently.







10:30 - 11:45 - Delving Into Damage Assessment - When it comes to dealing with system damage, it needs to be identified quickly and mitigated as soon as possible.     Moreover, you also need to be able to track the work that has been done and produce the required documentation that provides the necessary evidence of what repairs have been conducted.     Here we will show attendees how Partner's Damage Assessment product can be utilized to address all of these needs.







1:00 - 2:15 - Visualization Through Vegetation Management - The versatility of Vegetation Management makes it a powerful tool that can be used successfully by internal staff, as well as by contract labor to augment your labor force.  From spot checks to managing vegetation cycles, our Vegetation Management solution makes it possible to handle and track the work, both past, and present, with the greatest of ease.







2:30 - 3:45 - Bringing It All Together - Having a suite of inspection products is great, but communication between the applications is the next piece needed to complete the cycle.  With the introduction of Map Notes, this possibility is becoming a reality that we envision will be a game-changer for our clients.  Please join us to see how we aim to facilitate the communication of data between our applications with this new offering.
Don't miss out.
Office Hours and Support Lab
Along with the training schedule, we will have office hours and a support lab open each day. Feel free to grab some friends and join in a Networking Room to catch up or schedule in some time with our sales team for a product demo or meeting to discuss anything further!
SALES 
Interested in all the new things happening at Partner? Schedule in meeting with our sales team to learn more! 
Email Johanna Gard'ner at
[email protected]
Support
 Bill Brandon and staff will have a link for an open support lab room for each day of the conference. Just like at last year's conference... minus Bill's fancy boot!
Email Bill Brandon at
[email protected] 
Open Office Hours
Matthew Williams, Pete Lawless, and others will be here for "Open Office" Hours. Wanna say "Hey" or ask a question?
Email Liz Smith at
[email protected]  to be sure to get some time with our staff! 
Networking
Miss getting to say "Sup" to your buddies? Want to check in and see what is new with other attendees? Set up a time to meet up in our Networking Room! 
Our Team
Matthew Williams
Vice President
Pete Lawless
Director of operations
Sharim Khan
Manager of Research and Development
Bill Brandon
Manager of Support Services
James Bowdler
product manager
Nate Armstrong
Team Lead, Professional Services
Johanna Gard'ner
Team Lead, Sales and Marketing
Carson Coggins
Production Specialist
Kyle Aig-Imoukhuede
Production specialist
Liz Smith
Marketing Coordinator
News & Updates
Interested in getting the recordings?
Posted July 1
We will be offering access to our recordings of the training sessions through the rest of the 2020 year. Please reach out to the sales team if you are interested in these limited-time recordings.
​​​​Tuesday Showcase
Posted July 8
Tuesday will be the kick-off of our conference. This year we will be spending time showing our new products, upgrades, and demos in the morning. In the afternoon we will be hosting multiple sessions on these products as well as many other things. Tuesday is going to be filled with information and networking opportunities.
Contact Us
Please feel free to reach out with any questions you have about the conference or registration. If you are part of a utility or team that is interested in group rates, please let Liz Smith know and she will work with you to get a great deal!

Thank you for your business and continued support of Partner Software.

- Partner Staff

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